I just received notification they are replacing my unit as well and I should have it in a few days. I posted some additional thoughts on the iRex board, but in summary they appear to be listening to user feedback. Yes, we've had some teething pains and frustration, but they are showing good customer focus by listening to that feedback and making changes. Keeping the disgruntled feedback thread alive on their forums is another positive indication in my mind. They could have closed it down if they wanted. Just my .02. I may be singing a different tune if my replacement has problems.