Quote:
Originally Posted by DNSB
I think what you are seeing is the difference in culture. Kobo would have to release a new version of firmware to fix the issue after going through all the testing mentioned by davidfor. This is the usual behaviour in any corporate environment. In this forum, it's more of a hacker * culture. This makes it's a lot easier to generate a patch knowing the worst that will happen is that anyone trying the patch will need to do a factory reset or reload the unpatched firmware depending on how severe the problem is. Kludges'R Us. 
* I am using hacker in the original sense of someone who uses their computer skills to overcome a problem and not in the black hat security hacker sense. |
You're right, I expected that at least, a company like Kobo would answer that he will solve it in the next firmware. But they have disappeared.
Surely they will fix it, but good communication in the support system is important, I think.