Quote:
Originally Posted by davidfor
Sorry, but what else are they supposed to do? They need details of what the problem is to get it fixed. Those details will then be supplied to the developers to check and fix. Then when the fix has been made, the fix will be tested internally, tested with beta testers and then released to the public for use. And they will ask for the firmware version because maybe it has been fixed. Or to see if it is a new problem
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I understand, but in ten days kobo support only told me to tell them the firmware and to restart the device, and I'm still waiting.
In this forum, in three days the problem is located and solved!!
