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Old 11-28-2017, 11:47 AM   #888
kobrick
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Posts: 15
Karma: 5206
Join Date: Nov 2017
Device: kobo h20
H20 Frozen after patch installation

Hello,

Hoping someone here can help me unfreeze my kobo. This morning I was in the process of installing the Kobo Start Menu when my device froze.

I have a a kobo H20 first edition, running the latest firmware.

Per post instructions I downloaded "KBStartMenu_08.zip", extracted and copied "kbmenupngs" to root (disconnected, etc..), then reconnected, installed "KoboRoot.tgz" to the ".kobo" folder. Installation seemingly went well, the kobo rebooted and I was able to see the KSM.

Since I was running the latest firmware I then attempted to install the patch, however I was unable to install via the KSM, as after copying over "KoboRoot.tgz" and disconnecting installation began immediately. It seemed to work OK, however upon booting into nickel I attempted to enter 'collections', upon which the device froze (see attached pic: https://imgur.com/a/Y8att)

I am yet unable to do a manual reset via holding the power button and tapping the bottom corners (although I'll keep trying, any tricks?.) When plugged into my computer the power button led comes on and I can hold it down until it goes off. I've also tried using the reset button to no avail.

Any help is greatly appreciated, much thanks!
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