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Old 02-20-2009, 05:54 PM   #2
desertgrandma
Enjoying the show....
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Posts: 14,270
Karma: 10462843
Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
Well done Amazon

I was very unhappy with the reply I received, and shot another email back explaining why.

I've gotten a reply already.....and this one makes more sense. It doesn't sound quite so 'stock'

I am more and more impressed with Amazons customer service.


"Hello from Amazon.com.

Customer Discussions allow you to share your questions, insights, and views about products available on Amazon.com with other customers. This means that information that is posted to a forum may or may not be accurate. To address the question about weather the post you sent us was verified, I would need that customer call in. Currently there is not a possibility of damaged to a Kindle by the X-ray machinery at an airport. After researching this I have confirmed that this machinery does not damage the Kindle in any way. If there is a problem with a Kindle or Kindle 2 Amazon.com will covered these problems with our manufacturer warranty.

Thank you for writing to Amazon.com."
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