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Old 11-17-2017, 11:11 PM   #8
ttaiw
Junior Member
ttaiw began at the beginning.
 
Posts: 7
Karma: 10
Join Date: May 2010
Device: SmartQ V7
Quote:
Originally Posted by davidfor View Post
Sorry, but you do know that is normal for a Kobo device? Until you get the prompt to connect to the PC, the device should not be seen by the PC.


If that is all that you have done, then that is not the way to do a factory reset. The full steps are the last method in https://wiki.mobileread.com/wiki/Kob...Aura_Edition_2. All the steps are needed.
Thank for help.
I did Perform a manual factory reset many time.
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