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Old 11-16-2017, 04:27 AM   #3
hpdung99
Junior Member
hpdung99 began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Nov 2017
Device: Kobo Aura One
Quote:
Originally Posted by tshering View Post
I guess your device is still unresponsive. Or is it again responsive and only the usb connection does still not work? If your device is still unresponsive and shows the KSM usb screen, your device is possibly still powered on. Try to force it to power down by pressing and holding the power button for at least 25 seconds (the screen will not change, therefore you cannot see at which point the device is powered off). Then try to power it on.
First, thanks for replying.
Well I tried to turn it off and on, and even try to perform a hard reset for like 20 times over the last 4 hours and it still shows ksm usb screen, and unresponsive
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