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Old 11-14-2017, 12:38 PM   #30
stumped
Wizard
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Posts: 3,305
Karma: 10259306
Join Date: May 2016
Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,
the lady from amazon called me back as promised with an update on the " missing" insurance. I let her leave a long story on answer machine as I don't take unexpected " number withheld" calls. Basically she said "we dont have extended cover for voyage, paperwhite..., & we have no information on when/if we will ever be offering that.

So it's "please buy our KIndle e-readers but we will not guarantee them to last for more than a year nor will we let anyone on our site sell you an extended warranty"- and PS if you were thinking of getting a new tablet or a new phone from us we will give you the same shoddy treatment.
Oh well its good news for John Lewis - & the odds on our next purchase being a Kobo have drastically shortened.
PS -> josieb1 - how did you wrangle a free 3 year D&G warranty with your credit card ?? Maybe it's time for a new credit card here

Last edited by stumped; 11-14-2017 at 12:41 PM.
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