Quote:
Originally Posted by bgalbrecht
I just had Kobo reject a price match from Saturday for an ebook they are selling for $21.59, and Amazon was selling for $2.99. Ouch. Fortunately, I took a screen print back on Saturday, replied to the rejection with the screen print attached and asked them to reconsider, and they did. Yay! If you're going to price match, especially if you know it's likely for one day only, I recommend always getting a screen print. It will save you time and money if Kobo erroneously rejects it.
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This is why I will never consider using the price match. If I forget to do a screen print I'm screwed? I saw a book on sale at Amazon that was much more expensive at Kobo and I bought it at Amazon. And I even have the VIP now. I only got that because the $5 coupon and free book I chose made it free for me. So if I never take advantage of VIP I don't lose out anyway.
If Kobo can't be trusted for a lot of things other than price match, they can't be trusted for that either as far as I'm concerned.