Quote:
Originally Posted by Dr. Drib
You misunderstand my humor (I think?).
I meant that because you created one here on Mobileread, we/you now have one.
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i still did not get it , but anyway, going back to square trade.[ you an only buy square trade if you are also buying a new device, it seems, then amazon connect the 2 purchases.]
Below is an example of the cover I have for a kindle. So if I was able to buy one like this for a kobo, does it insulate me from having to ever deal with kobo cs, i.e. any issue , even within first months - i.e. I'd be able to go straight to square trade & ask them to sort it ?
dunno if amazon have an exclusive on sure trade, but maybe other retailers have similar add on cover deals
and
accidental damage cover hopefully addresses the broken screen/substrate risk however caused ?
Covered Product: Kindle
Coverage Term: 2 Years
Coverage Amount: Up to 3 Replacements
Coverage Start Date: 10/05/2016
Coverage Type: Accidental Damage from Handling (ADH)
Coverage End Date: 10/05/2018
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HOW SERVICE WORKS
If during the period of cover your insured item suffers accidental damage or develops a mechanical or electrical breakdown you should contact our Claims Department by using the contact details as set out in Section 1 of this policy document within 30 days of discovering that your insured item is damaged or has developed a fault. We will initially attempt to troubleshoot the problem you are experiencing.
If we are unable to resolve your issue through troubleshooting we will confirm the details of your active policy and the circumstances of the incident. We will endeavour to make a decision on your claim at this time. If we require any additional information we will advise you during the call.
If a replacement is approved by our Claims Department, we may replace your insured item with a new or refurbished item of the same or similar specification. The replacement item may be a future version or edition of your insured item. Technological advances may result in a replacement item being provided which has a lower purchase price than your original insured item but in all cases will be of the same grade and quality of your insured item.
Broken Items: In order to receive a replacement item, you must provide valid credit card details. you will need to send your original item back within 30 days of receiving the replacement device using a pre-paid shipping label we provide. If you do not, the price of the replacement device will be deducted from your credit card.
We do not offer an option for repair of your device.
The replacement provided will have a 90 day manufacturer's warranty which will run from the date you receive the replacement item. Any claims made under the manufacturer's warranty will not affect your maximum coverage under this policy.
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