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Old 11-07-2017, 05:13 PM   #3
DNSB
Bibliophagist
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Posts: 46,661
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by Macblaze View Post
Way back when I purchased a bunch of DRm'd books and signed up with Adobe to authorize them for my old Sony ereader.

In late 2015 I downloaded some books from a library which seemingly used a different ID (CloudLibrary and what appears to be my old library card number) and these were authorized using Adobe Digital Editions. Right afterwards I abandoned Sony's reader software for ADE and all subsequent book purchases have been authorized using that CloudLibrary account which seems to have no known password or password recovery mechanism.

So now I have books authorized using two different accounts, one of which I can't access and dare not log out of.

I've tried Kobo (where most of the books were purchased from), Adobe Online Chat, Adobe Forums and even annoyed some guy from the wrong division on the Adobe Help lines. Not a suggestion or one bit of help to be found.

Anyone have any clue of where I might find some help?
From past experience, there is no way to merge two Adobe accounts. If you think about it, allowing multiple accounts to access the same books is contrary to the idea of limiting access to authorized users. OTOH, from the same experience, Adobe does not care if the email account is valid as one of my accounts is from an old Rogers @home account and the activation ID for that still works.

So download and remove DRM and then worry about your own backups.
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