MobileRead Forums - View Single Post

Macblaze · 11-07-2017, 12:36 PM

Way back when I purchased a bunch of DRm'd books and signed up with Adobe to authorize them for my old Sony ereader.

In late 2015 I downloaded some books from a library which seemingly used a different ID (CloudLibrary and what appears to be my old library card number) and these were authorized using Adobe Digital Editions. Right afterwards I abandoned Sony's reader software for ADE and all subsequent book purchases have been authorized using that CloudLibrary account which seems to have no known password or password recovery mechanism.

So now I have books authorized using two different accounts, one of which I can't access and dare not log out of.

I've tried Kobo (where most of the books were purchased from), Adobe Online Chat, Adobe Forums and even annoyed some guy from the wrong division on the Adobe Help lines. Not a suggestion or one bit of help to be found.

Anyone have any clue of where I might find some help?

11-07-2017, 12:36 PM	#1
Macblaze Member Posts: 11 Karma: 10 Join Date: Oct 2014 Device: Sony PRS-650, Sony PRS-T1, Kobo Aura, Kobo Aura One	ADE Authorizations and merging accounts Way back when I purchased a bunch of DRm'd books and signed up with Adobe to authorize them for my old Sony ereader. In late 2015 I downloaded some books from a library which seemingly used a different ID (CloudLibrary and what appears to be my old library card number) and these were authorized using Adobe Digital Editions. Right afterwards I abandoned Sony's reader software for ADE and all subsequent book purchases have been authorized using that CloudLibrary account which seems to have no known password or password recovery mechanism. So now I have books authorized using two different accounts, one of which I can't access and dare not log out of. I've tried Kobo (where most of the books were purchased from), Adobe Online Chat, Adobe Forums and even annoyed some guy from the wrong division on the Adobe Help lines. Not a suggestion or one bit of help to be found. Anyone have any clue of where I might find some help?