Quote:
Originally Posted by jashsu
That's weird since I would assume the Japanese ads business and backend ad network would be run regionally. It's well known that one reason Amazon support will remove ads gratis is if you are going to be using the Kindle in a country other than the region it was purchased in (making the ads pointless). Of course be careful of asking for too many courtesies, might result in getting fired as a customer.
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I did try contacting Amazon support at the co.jp website first, hoping they would remove the ads for me (I offered to pay and everything) but I was told that was not possible unfortunately. This is why I ended up doing what I explained above.
I've heard of what you said above but in my experience that is something that only the US/English speaking customer support does. Could be wrong though.