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Old 10-31-2017, 06:34 AM   #237
oldhaggis
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Posts: 43
Karma: 21494
Join Date: Feb 2014
Location: UK
Device: Kindle 3, Sony T3, Oasis 2
Quote:
Originally Posted by HarryT View Post
Problem solved. After a "polite but firm" call with a manager, pointing out to them that they had given me a guarantee in writing that I would receive my 32GB WiFi model today, they put £60 of gift vouchers in my account, meaning that I was able to order the 32GB 3G model (which is in stock) for guaranteed delivery by 1pm tomorrow.

Josie - I'd suggest you do the same. I had to suggest the solution to them, but as soon as I suggested it they were happy to go along with it. They even added the £4.49 "guaranteed delivery by 1pm" option at no charge.
That is excellent news, mine has Just arrived 3g model, a very nice product, screen is perfect and I can be a bit of a perfectionist, after setting up, downloading all books etc., I received OTA update which enabled audible and connection to my bluetooth headphones was instant,works really well and I am quite impressed.
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