Quote:
Originally Posted by davidfor
OK. Your earlier post made me think you were seeing something a lot different to that. Have you reported your displeasure about this to Kobo?
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Not yet. The thought of trying to explain the problems to customer serrvice doesn't fill me with joyful anticipation. If you know a way to send feedback about firmware without engaging with customer service then I'd love to know.
(There is a feedback tab on the website, but the new form you have to fill in now makes it clear that it is only for feedback about the website.)
Edit: Okay, I got around this by leaving feedback on the website about the website feedback function. My suggestion was that thay allow feedback about things other than the website, and used the problems with the author last-name sort in the current firmware as an example of the sort of feedback I'd like to be able to leave.
(BTW Kobo customer service has been great at solving problems within their ambit, but I don't see anything good coming from asking them for help with problems I know they have no way of solving.)