Quote:
Originally Posted by HarryT
I'd suggest trying what I did: phone up, ask to speak to a manager, and ask them to send you the 3G model at the same price as the WiFi. Be polite but insistent.
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I'm giving it a go HarryT, for my sins. Amazon customer support has really gone down the pan over the years.
The customer service rep is refusing to escalate the call to a manger and being evasive telling me it will be delivered when it clearly states a new delivery day. They all are afraid of escalating as it goes on their record. Been offered a £5 voucher, which I've of course refused.