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Old 10-31-2017, 05:08 AM   #224
John Hopper
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Posts: 361
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Join Date: Nov 2015
Device: Kindle Voyage
Quote:
Originally Posted by HarryT View Post
Problem solved. After a "polite but firm" call with a manager, pointing out to them that they had given me a guarantee in writing that I would receive my 32GB WiFi model today, they put £60 of gift vouchers in my account, meaning that I was able to order the 32GB 3G model (which is in stock) for guaranteed delivery by 1pm tomorrow.

Josie - I'd suggest you do the same. I had to suggest the solution to them, but as soon as I suggested it they were happy to go along with it. They even added the £4.49 "guaranteed delivery by 1pm" option at no charge.
That's a neat solution, well done.

I wonder how Amazon decide how many of the 3g and WiFi models to make. One assumes the balance is significantly heavier in favour of the WiFi model, but I wonder what the proportions are. This issue has arisen before, but I have never been affected but I always go for the 3g model.
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