Problem solved. After a "polite but firm" call with a manager, pointing out to them that they had given me a guarantee in writing that I would receive my 32GB WiFi model today, they put £60 of gift vouchers in my account, meaning that I was able to order the 32GB 3G model (which is in stock) for guaranteed delivery by 1pm tomorrow.
Josie - I'd suggest you do the same. I had to suggest the solution to them, but as soon as I suggested it they were happy to go along with it. They even added the £4.49 "guaranteed delivery by 1pm" option at no charge.
Last edited by HarryT; 10-31-2017 at 05:00 AM.
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