Thread: Firmware Update Fw 5.8.11 update
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Old 10-30-2017, 11:12 AM   #278
Pjama
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Join Date: Apr 2016
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Device: Kindle Scribe, Kobo Clara 2E, Kobo Libra Colour, Kindle PW 2015, KOA3
Quote:
Originally Posted by Pjama View Post
I've now come across a kfx format book that isn't showing a cover. It's an omnibus edition so is quite a large file. I tried deleting it from my kindle, then resent it from Manage my Content, same problem.
Then I tried deleting it and downloaded it from Manage my Content and transferred via USB to my kindle - still no cover.

Has anyone else had this problem with kfx books?
OK, so amazon did try to help me with this, and updated from their end. Went through various steps, the usual restarting, side loading, etc. etc.

I found the problem myself - the publisher had changed the supplied cover image to one in landscape format. So I added a version in portrait and sent it to my Voyage, where it now displays perfectly.

Good to get to the bottom of this, and amazon or the publisher can now correct the book so no-one else experiences this hell.
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