Quote:
Originally Posted by Barbara1955
Wont work as the Update Software is Grey out.
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Once you copy the update file to your Kindle device the "Update your Kindle" option is no longer greyed out.
Barbara, I am older than most trees and no geek. My biggest problem is finding the correct file. Amazon Kindle doesn't make it easy especially for the three issues of Paperwhites.
Once I have the correct file I copy it to the desktop on my computer. Then, I plug in my Kindle with it's USB cable. Not all cables handle data but the one that came with your Kindle does. Then you get the beep-beep business and a window opens showing you have a new drive. You drag the file to the drive and just drop it in an open space. Do not, never, never, never, put it in one of the existing files. Then you unplug the cable, make sure you have a good charge on your Kindle, and click on "Update your Kindle". I won't be greyed out.