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It might be the cable, but the ones I tried worked with all my other Kindles. I did do as you suggested, and restarted it by holding down the power button as the Kindle was connected to the computer. I never did see a drive pop-up then. When I briefly saw the USB drive mode appear on the Kindles screen, I was trying different cables, and I wiggled one of them around a little bit in the USB port on the Kindle. That's when the screen changed, although there was no change on the computer as far as recognizing the device. I have tried multiple computers and ports, as well as a number of different cables. None of them seemed to make a difference. I have tried three different computers so far.
I'm trying to relate things as best I can, but I'm a little lost as to what I'm doing here. I'm not trying to be stubborn. Sorry.
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