Quote:
Originally Posted by davidfor
Sorry, no idea. All my Kobo devices have been bought in stores in Australia. That's about ten for myself and family members. Two of them have been faulty. I took them back to the store the next day and exchanged them with no problems. Kobo was not involved, and, under the consumer protection laws in Australia, Kobo has absolutely no say or presence in the transaction and replacement.
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I just called their 800 number and she did tell me they would print a label, but only if it was delivered broken. Maybe my Kindle doesn't look so bad