Hi! I'm new to this site. I just purchased a PRS-700BC a week ago and decided last night to download a book. I'm running Windows XP SP2 on my PC. The book was successfully downloaded to my library, however, when I tried to transfer the downloaded book from my library to my memory card or to the reader itself, the Sony Reader software just hangs with a message "eBook Library (Not responding)". It stays this way for a long time and holds up a lot of memory. Eventually, the entire PC freezes up and I had no choice but to disconnect the Sony Reader and do a hard reboot.
I already tried deleting the book from my library and re-downloading it again but when I attempted to transfer it, then the reader hangs again. Got to do the hard reboot once more...
I opened up a help ticket with Sony Customer Support today but I haven't heard from them yet....
Would appreciate very much if you guys have any ideas on solving this problem...
Thanks!