Thread: Kobo Start Menu 08
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Old 10-24-2017, 07:07 AM   #858
tshering
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Posts: 3,489
Karma: 2914715
Join Date: Jun 2012
Device: kobo touch
Quote:
Originally Posted by max44 View Post
Please i need help!
I have Aura h2o with KSM 8 and now i cannot boot my device at all. When i use hard reset button the screen blinks a couple of times and stays white. Only the led on the power button works. When i connect to laptop nothing happens
I am sorry to hear this. Did this happen immediately after installing KSM? Or did something else happen?

Try to factory reset your device according to this instructions. 'Try the last one, Performing a manual factory reset when the device doesn't boot to the "dancing squares"'. You might need several tries to get the tapping/timing right.

You can also have a look at this thread, especially posts 1 and 9.
Last edited by tshering; 10-24-2017 at 07:11 AM.
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