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Old 10-23-2017, 10:33 AM   #159
Dryhte
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Posts: 133
Karma: 10808
Join Date: Mar 2012
Location: Where The Sun Don't Shine (much)
Device: (Vivlio) Pocketbook Touch HD3
Quote:
Originally Posted by Witty Username View Post
I have finally had a response from Kobo - week after first contacting customer 'care'.

Less than helpful:



Not willing to do this as it means a lot of time wasted* re-loading books, sorting shelves etc.
And lohtse said here that the problem persisted even after a factory reset.

I am currently using version 4.5.9587 with no problems so I will stay with that until I see any info about the next upgrade. Or if someone here finds a solution.

* Yes, I know that is supposed to be easy if I have all my books on Calibre but I don't actually find Calibre very easy to use. There, I said it! It seems to be good for those with programming knowledge but not for people who just want to read their ebooks.
Less than helpful indeed. In fact, I installed the previous version (4.6.9960) after a factory reset, and that's when the problem first surfaced. (I did the factory reset because of what probably was a messed up database)
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