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Old 10-23-2017, 08:10 AM   #156
Witty Username
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Posts: 335
Karma: 4702571
Join Date: Jun 2011
Location: Somerset, England
Device: Sony PRS-650, Kobo Touch, Kobo Libra H2O
Quote:
Originally Posted by Witty Username View Post
Yes, I am. See my post #96 in this thread.


https://www.mobileread.com/forums/sh...1&postcount=96
I have finally had a response from Kobo - week after first contacting customer 'care'.

Less than helpful:

Quote:
At this time, we recommend that you perform a forced reset on your eReader.
Not willing to do this as it means a lot of time wasted* re-loading books, sorting shelves etc.
And lohtse said here that the problem persisted even after a factory reset.

I am currently using version 4.5.9587 with no problems so I will stay with that until I see any info about the next upgrade. Or if someone here finds a solution.

* Yes, I know that is supposed to be easy if I have all my books on Calibre but I don't actually find Calibre very easy to use. There, I said it! It seems to be good for those with programming knowledge but not for people who just want to read their ebooks.
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