[Nabeel]

I seem to have a variant on a problem that quite a few of you have had before.

I've had a Kobo Aura One from about a month. At first it connected fairly easily to Calibre (but never perfectly). Over the weeks, this connection has become more and more difficult. I'm using the same cable, and I've tried a variety of USB ports.

My PC recognises the e-reader, and it charges it.

But sometimes Calibre doesn't recognise it at all, sometimes it recognises it, but can't read the list of books on the device. (In this condition, I can still transfer new books to the ereader.)

I've tried updating Calibre, and done a factory reset on the ereader.

What's next? Take it back to shop?

I'd be grateful for any advice.

Nabeel