MobileRead Forums - View Single Post - Kobo Price Match

bhyde · 10-18-2017, 02:41 PM

Well, in a final twist in the story. I sent a last reply saying that they could close the issue and that I would get on with my life. I added a sentence (or two) making it clear I was disappointed.

I get yet another note restating that I was wrong but failing to engage with any of the evidence I provided to the contrary.

Then two hour later I got a note from a supervisor, an apology, and the refund.

10-18-2017, 02:41 PM	#37
bhyde Member Posts: 18 Karma: 60 Join Date: Jul 2017 Location: Boston, MA, USA Device: Kobo Aura ONE	Well, in a final twist in the story. I sent a last reply saying that they could close the issue and that I would get on with my life. I added a sentence (or two) making it clear I was disappointed. I get yet another note restating that I was wrong but failing to engage with any of the evidence I provided to the contrary. Then two hour later I got a note from a supervisor, an apology, and the refund.