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Even if you had special offers, if you contact Customer Service and tell them to remove your ads, they will do it for free from their end. I guess that when you pay +$20 for non-special offers Kindle/Fire, you just skip the hassle of having to contact Customer Service.
Really strange. I haven't purchased a refurbished Amazon device, but maybe they removed all the special offers when they reflashed its firmware, so that no user data will be left on the device.
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