Thread: Latest update somehow destroyed my Glo HD
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Old 10-16-2017, 07:55 PM   #3
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by paul1508 View Post
After getting the 4.5.9587 update my Glo HD had some discharging issues. Somehow it drained the battery over night. A few days after I got the update in drained all the battery and now I am left with a Glo HD which wouldn't let itself be charged.

I bought it 2 years and 7 days ago, but I brought it already 2 weeks ago to the market I bought it where they told me Kobo only gives 1 year warranty on my Glo HD, therefore they won't fix it.

Do you guys have any tricks how to fix my Glo HD? Open it, hard reset it or something like that?
Sorry, I'm not sure of the state of the device. Are you saying it won't turn on? That you think the battery discharged fully and won't recharge? Exactly what to suggest depends on what is happening, what is currently on the screen, what happens when you try to do something, and what you have tried.

But, the first step is pretty much to plug it in to a PC and let it charge for a while. If the battery is flat, the device usually turns on after a short recharge. And for devices that refuse to turn on, it's not uncommon for people to put them on charge and find it is working the next day.

@JSWolf: As the OP actually stated the firmware that was installed, "Latest update" probably meant "last time the device automatically updated". And for most devices, that is still going to be 4.5.9587. And I'm pretty sure the OP cannot do what you suggested as the device doesn't appear to be starting.
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