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Old 02-19-2009, 01:41 PM   #116
Starhawk
Enthusiast
Starhawk began at the beginning.
 
Posts: 35
Karma: 10
Join Date: Feb 2009
Device: Amazon Kindle 2; Amazon 1 (returned in ancticipation of 2)
Quote:
Originally Posted by pilotbob View Post
Wow, did you pay for shipping when you sent it back? Or did you get some type of pre-paid return label?

You should have been refunded the full price if you sent it back within 30 days. I would follow up on that.

BOb
I'm pretty sure I did pay for shipping. I think the reason was that the return was me changing my mind vs. an Amazon error.

And I actually returned it after 30 days, but I'd purchased it within the holiday period when they were offering a "return window" on purchased stuff through like the end of January. When I looked at my order at the time, it clearly had said that my return window was open until then.

Anyway, so I heard back from them, and they didn't actually provide any details as to what that additional charge was for; they said that "they will make an exception", and refund me the balance.

So, while I'm still curious as to what the problem was, I guess I'll just leave well enough alone and be happy about the refunded balance...

...I can think of it as my Kindle 2 having just got cheaper...maybe that'll make it easier to part with the money for a good case...I heard from M-Edge that they expect to have hinge cases available for ordering at the end of February...I don't want a case with those corner tabs; assuming the hinge thing works as it should, we only seem to have two options at what I consider reasonable prices, the Amazon one and these M-Edge ones...I think...
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