Quote:
Originally Posted by pilotbob
Wow, did you pay for shipping when you sent it back? Or did you get some type of pre-paid return label?
You should have been refunded the full price if you sent it back within 30 days. I would follow up on that.
BOb
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I'm pretty sure I did pay for shipping. I think the reason was that the return was me changing my mind vs. an Amazon error.
And I actually returned it after 30 days, but I'd purchased it within the holiday period when they were offering a "return window" on purchased stuff through like the end of January. When I looked at my order at the time, it clearly had said that my return window was open until then.
Anyway, so I heard back from them, and they didn't actually provide any details as to what that additional charge was for; they said that "they will make an exception", and refund me the balance.
So, while I'm still curious as to what the problem was, I guess I'll just leave well enough alone and be happy about the refunded balance...
...I can think of it as my Kindle 2 having just got cheaper...maybe that'll make it easier to part with the money for a good case...I heard from M-Edge that they expect to have hinge cases available for ordering at the end of February...I don't want a case with those corner tabs; assuming the hinge thing works as it should, we only seem to have two options at what I consider reasonable prices, the Amazon one and these M-Edge ones...I think...