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Yes, and also checked from my home computer. Didn't make any difference.
I tried the eBookwise Librarian but one of my documents has b&w photos, which it doesn't seem to be able to convert well. This is a doc I had uploaded before & accidentally deleted, and the photos looked great as a "personal content", so I wanted to re-input it that way.
I'm hoping someone will contact me today. Everyone here says they have good customer service so I'm assuming there's some benevolent geek tearing his/her hair out over the problem right now. ;-)
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