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I was all set to get a CYBook but this thread has seriously put me off. There are 2 issues as far as I can see - one is the inherent fragility of the screen and the other is what sounds like woeful customer service from bookeen.
I would love to hear from more users who have had good experiences with the Cybook. I.e. normal useage carrying it around in a bag as you would a mobile phone and it not breaking.
Also is there any reason not to get a sony? (aside from a bit more expensive). I realise that sony screens may be somewhat fragile but they have sold several hundred thousand of these and if the problem was as bad as with CYBook this site would be covered in head to toe with sony screen break issues.
And please no French bashing!!!
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