Quote:
Originally Posted by bhyde
ps. sorry to drag this out, really my only question was does this work well for others and clearly the answer is yes. So I will probably give up on this one and try again in the furture.
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I don't know how how many days ago it was, but if it's still within the 7 day price match window, I'd recommend trying customer service again, include a screen print of the URL Rockin provided, and if they don't give you a refund, ask them to forward it to the price match team. It might be harder to get them to reconsider if you originally gave them a URL that did not clearly show the price, and all of your communication since then was past the price matching window.