MobileRead Forums - View Single Post - Anyone else having problems uploading personal content?

stoogeswoman · 02-19-2009, 11:08 AM

Yesterday afternoon I went thru the process at eBookwise to upload personal content. I went thru Step 1, fine; Step 2 fine; then Step 3 where it says "your document will be available in a few minutes", and below that it said "There are 15 documents ahead in the queue."

Four hours later I went back to the "Content Summary" and it still shows them as "loading".

This morning I went in thinking surely whatever was going on would have been fixed by now - and it's still loading!!!

I sent a message to their "customer service" last night but haven't gotten any reply. So just wanted to ask:

1. anyone else having (or had in the past) the same issue?

and

2. is there any way to "cancel" the upload? There doesn't seem to be any option for that but maybe I'm missing something.

Thanks!

02-19-2009, 11:08 AM	#1
stoogeswoman Zealot Posts: 149 Karma: 492 Join Date: Feb 2009 Location: Reseda, CA Device: eBookwise 1150 and Kindle 1	Anyone else having problems uploading personal content? Yesterday afternoon I went thru the process at eBookwise to upload personal content. I went thru Step 1, fine; Step 2 fine; then Step 3 where it says "your document will be available in a few minutes", and below that it said "There are 15 documents ahead in the queue." Four hours later I went back to the "Content Summary" and it still shows them as "loading". This morning I went in thinking surely whatever was going on would have been fixed by now - and it's still loading!!! I sent a message to their "customer service" last night but haven't gotten any reply. So just wanted to ask: 1. anyone else having (or had in the past) the same issue? and 2. is there any way to "cancel" the upload? There doesn't seem to be any option for that but maybe I'm missing something. Thanks!