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whambro · 10-11-2017, 07:02 PM

Hi, I just purchased a new Kindle Voyager. I have an older Kindle PaperWhite. When I used Calibre to select books from my library and send them to my new device, they installed and I can see them in the Home listing on the device, but I get an "Unable to Open Item" "because it is licensed to a different user" error message. My new device and old device are both registered to my same Amazon account. When I send the book to my new device directly from my Amazon account, it opens correctly. However, I can't open books I sent from Calibre to my new device. Help????

10-11-2017, 07:02 PM	#1
whambro Junior Member Posts: 2 Karma: 10 Join Date: Oct 2017 Device: kindle	Unable to Open Item Hi, I just purchased a new Kindle Voyager. I have an older Kindle PaperWhite. When I used Calibre to select books from my library and send them to my new device, they installed and I can see them in the Home listing on the device, but I get an "Unable to Open Item" "because it is licensed to a different user" error message. My new device and old device are both registered to my same Amazon account. When I send the book to my new device directly from my Amazon account, it opens correctly. However, I can't open books I sent from Calibre to my new device. Help????