Quote:
Originally Posted by curtw
I also finally heard back from Sony's tech support. They seem to confirm what I suspected--that a file in the install has become corrupted. Unfortunately, that file is not removed during an uninstall (and is not overwritten if it's found during a re-install), so they told me to uninstall thusly:
PLEASE note that this will delete all books in your Library as well. Make sure you have a back-up if you need it! I hope this helps somebody. It worked for me (i.e., I did not ever have to re-format my reader).
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I hate to be the bearer of bad news, but this is still a problem. I just bought a Sony PRS 505 this past week, (17 Feb 09 to be exact) and will be getting my new Kindle 2 next week.
Anyway, I was able to initially install the Sony eBook Store. But as soon as I downloaded an adobe DRM book, the eBook store crashed.
I contacted Sony to get the usual initial "your an idiot try these simple fixes" email. So I wrote back and let them know in detail what I had done to fix the problem before contacting them.
Then I decided to do a little googling. Thus I found curtw's post. Which solved my problem perfectly. I had been thinking there was a corrupted file that wasn't being deleted with the uninstall.
I know this thread is old, and probably no one cares, but I did want to say Thank You!!
