"I followed instructions similar to
this."
Would you please provide a link to the instructions you actually followed.
Or describe what you did differently than what is described at the link you gave.
You have a technical question about a technical feature.
We really need all of the technical details.
More than just: "similar to".
A lot of things might be "similar to" but not be what is required.
Also include what firmware version the device is currently running.
You can find that on the "Device Info" panel that is part of the "Settings" menu tree (I can't say specifically, since I don't know your firmware version).
Kindles have supported WPA(2) Enterprise since firmware version 5.1.something.
See:
https://www.mobileread.com/forums/sh...d.php?t=168750
And specifically:
https://www.mobileread.com/forums/sh...4&postcount=11
When using ixtab's extension rather than Amazon's built-in support, the Kindle has to be jailbroken to add a company certificate.
Keep in mind, fw 5.1 was a long, long, long time ago in the history of Kindle firmware.
Have you tried looking up the how to setup this feature in the
Kindle User's Guide that is installed on your Kindle?
One of the reasons I ask what specific instructions you used and what specific firmware version your device is running.