Quote:
Originally Posted by Hemmi
People always find something to complain about. You're giving plenty of notice for people to plan ahead. Some customers just think they know how your business should be run. They've obviously never worked in retail. It's a tough job to keep a store running!
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There was a classic cartoon in the New Yorker years back with a manager berating a clerk. "In this store, the customer is always right. Fickle, bull-headed, even abysmally stupid, perhaps, but always right!"
I worked in retail a very long time ago. I was in a back end function and didn't deal with the customers, but I knew those who did. I was careful to avoid customer-facing positions thereafter.
(Being an IT guy supporting internal users was bad enough. I was delighted to not deal directly with clients.)
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Dennis