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Originally Posted by xhacker
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So we now know that they didn't voluntarily suspend their Indiegogo campaign to concentrate on fulfilling existing orders as they have claimed. Otherwise, why start taking orders on both Amazon and their own website.
On their Amazon page, it says nothing about preorders and when I added their ereader to my cart to see what would happen, it went through and a popup said there were only 13 other units available. Naturally, I then emptied my cart. So I would assume that there are 14 units available unless anyone has made a purchase.
If they were really concerned about getting merchandise to existing backers, one would have hoped that those 14 units would have gone to people who have been patiently waiting, some for over a year.
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Originally Posted by xhacker
Who knows. Is this incompetence or criminality ?
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While it might not be criminal, it seems to be highly unethical. Would you trust somebody who engaged in such business practices?
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Originally Posted by xhacker
Anyone with a conscience would stop selling such a terrible product to the public.
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I'm not so sure that it is a terrible device. Netronix is a reputable ereader manufacturer. As such, although the device will likely have some bugs in the software, seems that all tablets and ereaders do, I am sure it functions well enough. Indeed, a number of the backers who were lucky enough to receive a device have said that they are well enough pleased with it.
So instead of calling it a terrible product, it would probably be more apt to describe it as a limited product when compared to the newer devices coming out and in the works. The same as my Max.
The difference is that updates have been released for the Max to fix some of the bugs and to improve functionality. And, I believe, such updates are set to continue. There are also people to turn to to help resolve issues as they arise. So although my Max might be limited when compared to newer models, it is still very functional.
As for the folks at Good eReader, given their behaviour throughout their campaign, would you have much confidence in them to release updates and resolve issues? What would happen if your very expensive ereader were to suddenly freeze or experience some other problem rendering it unusable? Who could you turn to for assistance since they don't seem to respond to emails, they don't offer a forum for users to exchange advice and they can't even fulfill their orders in proper sequence?