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Old 09-23-2017, 10:20 PM   #2642
hannaraygun
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hannaraygun began at the beginning.
 
Posts: 3
Karma: 10
Join Date: Sep 2017
Device: Kindle Touch 4 Gen
Quote:
Originally Posted by knc1 View Post
Your description of your Kindle model is contradictory.

But you and we need to know your Kindle model.
Look on the "Device Info" panel in the "Settings" section on your Kindle.

Make note of the first four characters of the serial number, and look up the nickname we use for your model in this table:
https://wiki.mobileread.com/wiki/Kindle_Serial_Numbers

Also on the same "Device Info" panel, make a note of what firmware version it is currently running.

Include both pieces of information in your next post please.
Sorry about that, that's all it had on Amazon. Mine is B011 so the nicknames are K5, KT, or K5W. The FW says 5.3.7.3 (27 15280002)
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