Quote:
Originally Posted by Difflugia
I just tried it on a Windows 7 machine and it worked fine. If you're interested in troubleshooting it, what's it doing or not doing?
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When I first opened it it worked fine with my saved credentials, but none of my new B&N purchases were showing regardless of how many times I refreshed. So I logged out and when I tried to log back in it told me my account was locked, even though I was able to sign in and out of BN.com as many times as I wanted to. I called support and they said the application was discontinued so it must be a password problem. They transferred me to another technician who said that the information I was given was inaccurate and the application still works. They then clarified that it can be downloaded from the App Store for Windows 8 and 10. When I said that I was running Windows 7 and had no intention of upgrading they said that's why my account was showing as locked, i.e. the application no longer works with Windows 7. Considering my past experiences with 'Support' I figured I was not going to get any further than that. I uninstalled the application. Maybe, if I can find it somewhere, I will try to reinstall it on a different computer.