Quote:
Originally Posted by Bilbo1967
I was up at 5am and drove for over two hours to get to the client's site in plenty of time prepare for a training course I'm giving. After 8 hours on my feet delivering the training, I get to the hotel I had pre-booked looking forward to a drink, a meal and bed.
Unfortunately, it took an hour and 50 minutes to book me in because of a "system failure" (and, of course, nobody can do anything manually nowadays) and I've now been in the hotel restaurant for 20 minutes after ordering my food waiting - I am ravenous!
I think I'll be stopping in the town I'm in for 2-3 nights a week for the next 3 months. But it certainly won't be in this hotel again!
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That's insane! If you'd pre-booked it, they should have had your room and key waiting for you. Then it doesn't matter if there's a system failure, you're already in your room and calling room service!