My wife says that I'm obsessed with getting an e-book reader in my hands-- you be the judge.
I live in the US and ordered the silver unit with tan cover from the US site on Saturday evening, in case it matters.
When I called the UK number Monday 8am UK time, the rep said they would most likely get a bunch more in stock within the next five days. I questioned this, asking her how she can be sure she'll get in more units when the website said the item would no longer be stocked. She reiterated that she was pretty sure they'd get more units in within four or five days. I asked how many other people I was waiting behind, and she said I was #80.
When I called the US number Monday 8am US time, the rep said that he wasn't sure when the stock would come in, but it could be four or five weeks out. He didn't have any other info to share with me.
Today I called the US number to find out if I could get any more status. The rep said he was unsure when (or if) the next stock would come into the US warehouse from the UK, or even how many pieces it would be. He wouldn't even guess any date because he didn't want to get my hopes up on a ship date. I asked what number I was in order, and he said that the computer doesn't tell him what number I am, only that there were 97 orders waiting to be shipped. I mentioned that someone else on "a certain forum" had mentioned that their order was shipped, and he said that his computer indicates the last shipment to a customer for this product was in late December. So.... it sounds like their US computer system is incorrect, or he read it incorrectly?
I think I agree with makincheez and moz that Expansys is selling stuff they don't have, but to be fair to them they haven't billed me yet either. If they get more in, they will sell several dozen to others and then hopefully I'll get my turn to do business with them...
I'll probably wait a week before calling them again, but that won't stop me from checking the online status a "few" times a day
