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Audra · 08-26-2017, 08:18 PM

Thank you very much for your quick responses.

I don't understand what is meant by "missing monitors". I actually do have two monitors. And previously, when it was working, I never had a dialogue box appear when I clicked on "Download Medidata."

I will disable the firewall and try Calibre. But I have had no firewall changes lately so it seems unlikely. If that does not work I will try the repair option and if I still have trouble I will uninstall and reinstall.

I will let you know how it goes. Thanks again.

08-26-2017, 08:18 PM	#6
Audra Enthusiast Posts: 36 Karma: 10 Join Date: Oct 2011 Location: Southern California, United States Device: Color Nook	Thank you very much for your quick responses. I don't understand what is meant by "missing monitors". I actually do have two monitors. And previously, when it was working, I never had a dialogue box appear when I clicked on "Download Medidata." I will disable the firewall and try Calibre. But I have had no firewall changes lately so it seems unlikely. If that does not work I will try the repair option and if I still have trouble I will uninstall and reinstall. I will let you know how it goes. Thanks again.