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Old 08-25-2017, 01:10 PM   #785
JS_F
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Posts: 61
Karma: 71710
Join Date: Mar 2017
Device: Sony DPT RP1, Remarkable
Quote:
Originally Posted by JoeS View Post
Apologies for the post overdose here, but I just got the device so it's all new.

Just had my first hiccup: I installed the digital paper app on a second machine (Win10 Pro x64), but when I plug in the DPT and the 'pairing' dialog appears, nothing else happens. I'm not asked to install a certificate, and the pairing dialog simply disappears with no error message. I've seen other mention that closing all apps in their system tray helped, but so far no luck here. Does anyone have any tips?
Did you close the firewall & anti-virus software?
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