Thread: Horrible Amazon customer service. (Now resolved.)
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Old 08-13-2017, 10:23 PM   #198
Blossom
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Quote:
Originally Posted by Catlady View Post

I asked for a supervisor and complained bitterly about being sent the wrong phone twice and all the inconvenience, blah blah. She offered me the gray version ($200) for the $180 price. I don't want gray. I want gold and I wasn't in the mood for being agreeable to the gray. Then she offered me the Moto G5 Plus, 32gb, gold, priced at $230, for the $180 price I initially paid, and I agreed to that.

The new phone should be here tomorrow; I have two Moto E4 Plus phones to return; and I'll still have to deal with the folks at AT&T. So there's still plenty of hassle involved, but maybe the end is in sight.
Wonderful! I've been drooling over that one. Let me know how you like it. Motorola is my favorite brand because they are tough. Hubby has had a habit of throwing his phones in tantrums. The Moto E is one tough little phone but I'd like to upgrade as it's only 8GB.

Sent from my Nexus 7
Last edited by Blossom; 08-13-2017 at 10:29 PM.
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