Quote:
Originally Posted by Jenny_China
Hello!
I'm new to this community. I'm sorry that my first message is to ask for assistance.
I've been given a kindle paperwhite as a gift and as recommended I've downloaded dropbox and calibre but I simply can't work out how to connect them to the kindle itself so that I can transfer my books. Each time I connect the cable the kindle responds with USB charging mode and it simply won't allow me to "see" it on the computer!
Many thanks
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Is this a brand new kindle, or a used one?
Like HarryT says, your first step is to make sure the USB cable is good ( can you hook up a phone, or digital camera or similar to see if that works ).
if the cable works, can you try restarting the kindle just in case?
With the kindle on the home screen, you can hold the power button down until a popup comes up, asking if you want to reboot.