MobileRead Forums - View Single Post - Adobe Digital Editions

MidknytOwl · 02-16-2009, 10:17 PM

I tried moving the folder to Documents, although I'm fairly certain that my Documents is tied to my G drive, which is also where the folder was before I upgraded and it worked fine. I moved it to the empty Documents folder though, and it didn't work there either.

I opened a case with Adobe before I left on my trip, and just got a reply this morning. I love when they don't really read what you wrote but skim - I put more or less the exact same thing as my first post, adding a bit more since it said to be as detailed as possible.

The response was that the error 2038 sometimes occurs when the connection is lost while downloading the ebook and with steps to how to try to fix it so that one particular ebook would open in my library. No mention about it not being able to find the Digital Editions folder. I would also think you would be able to assume, from the lengthy list of things that I've tried, that I didn't just try to open one ebook over and over again - I tried books that I have opened and read on DE before the upgrade, several different ones, and that it won't read or work at all with anything.

So I replied (very politely) that they missed the point and what the real problem is. We'll see.

02-16-2009, 10:17 PM	#6
MidknytOwl Zealot Posts: 111 Karma: 644 Join Date: May 2008 Device: Kobo Aura	I tried moving the folder to Documents, although I'm fairly certain that my Documents is tied to my G drive, which is also where the folder was before I upgraded and it worked fine. I moved it to the empty Documents folder though, and it didn't work there either. I opened a case with Adobe before I left on my trip, and just got a reply this morning. I love when they don't really read what you wrote but skim - I put more or less the exact same thing as my first post, adding a bit more since it said to be as detailed as possible. The response was that the error 2038 sometimes occurs when the connection is lost while downloading the ebook and with steps to how to try to fix it so that one particular ebook would open in my library. No mention about it not being able to find the Digital Editions folder. I would also think you would be able to assume, from the lengthy list of things that I've tried, that I didn't just try to open one ebook over and over again - I tried books that I have opened and read on DE before the upgrade, several different ones, and that it won't read or work at all with anything. So I replied (very politely) that they missed the point and what the real problem is. We'll see.