Quote:
Originally Posted by gphotomom
to be clear, the reader is working okay. The desktop app however is linking to Japan (this url https://my.rakuten.co.jp ) And of course since it's all in Japanese it's very difficult for me to attempt to log in and change my settings
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Alright. It might be easier if instead of fiddling with files you just log in. This works to change the app to English from Japanese at least on the Windows version.
Click the gear icon in the top right corner.
Click the first item in the menu that looks like this 設定. A box should pop up with a dropdown menu showing 日本語. Click that drop down box and select English and click OK. Now the app should be in English even if the store is in Japanese. Then log in with your account and it should change the store to U.S.